Informations concernant l?exercice du droit de rétractation & Modèle de Formulaire de Rétractation
Please note
The following text is a translation from French. The translation is provided as a service only and is not legally binding. Only the French original applies, which you can view here.
The consumer has a right of withdrawal as follows, provided that the consumer is a natural person who concludes a legal act for personal purposes and that this act cannot be attributed either to his commercial activity or to his independent professional activity:
A. Information on exercising the right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good.
For contracts for the supply of digital content not provided on a tangible medium, which are produced and transmitted in digital form, the 14 (fourteen) day withdrawal period runs from the date of conclusion of the contract.
To exercise your right of withdrawal, you must notify us (3idee Sàrl, 19, Rue de Bitbourg, 1273 Luxembourg, Luxemburg, Tel.00352 661 26 72 76, E-Mail: info@3idee.eu) of your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail). You may use the enclosed model withdrawal form, but this is not obligatory.
For the withdrawal period to be respected, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.
Effects of withdrawal
In the event of your withdrawal from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of any additional costs arising from the fact that you may have chosen a delivery method other than that specified in the contract).We will reimburse all payments received from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the less expensive standard delivery method offered by us) without undue delay and, in any event, no later than fourteen days from the date on which we are informed of your decision to withdraw from this contract. We will make the refund using the same means of payment that you used for the original transaction, unless you expressly agree to a different means; in any event, this refund will not incur any costs for you. We may defer reimbursement until we have received the goods or until you have provided proof of shipment of the goods, whichever is the earlier.
You must return the goods to us without undue delay and, in any event, no later than fourteen days after you have informed us of your decision to withdraw from this contract. This deadline is deemed to have been met if you return the goods before the fourteen-day period has expired.
You must bear the direct cost of returning the goods.
You are only liable for the depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the good.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods made to the consumer's specifications or clearly personalized.
The right of withdrawal does not apply to consumers who are not nationals of a Member State of the European Union at the time the contract is concluded, and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.
General remarks
1. Please do not damage or contaminate the goods. Please return the goods in their original packaging, if possible, together with any accessories and all packaging components. Please use protective packaging if necessary. If the original packaging is no longer available, please choose suitable packaging to ensure sufficient protection against transport damage.
2. Please do not return goods carriage forward.
3. Please note that the above general remarks are not a condition for exercising the right of withdrawal.
B. Sample withdrawal form
Please complete and return this form only if you wish to withdraw from the contract.
For the attention of
3idee Sàrl
19, Rue de Bitbourg
1273 Luxembourg
Luxemburg
E-Mail: info@3idee.eu
I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/provision of the services (*) below:
_______________________________________________________
_______________________________________________________
Ordered on (*)/received on (*) ____________ /received on (*) __________________
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Name of consumer(s)
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Consumer(s) address
________________________________________________________
Signature of consumer(s) (only in the case of notification of this form on paper)
_________________________
Date
(*) Delete as appropriate.